Returns & Refunds
Returns and support
We want every order to arrive as expected.
Asterfield Books is a publishing imprint of Freedom Oasis Holdings LLC, which operates this website and publishes the books presented here. Ebook orders are sold by Freedom Oasis Holdings LLCthrough Payhip. Lulu is the legal seller for paperback purchases made through Lulu Direct Buy Buttons.
When we can help
- Damaged, misprinted, or defective books will be reviewed for replacement or refund.
- Incorrect items can also be reported for correction.
- Print-on-demand books that were correctly fulfilled are generally not returnable for buyer’s remorse, except where required by law.
Support contact
Contact support@asterfieldbooks.com for case-by-case review.
To make a statutory withdrawal statement, use thewithdrawal request form. General refund, download, and fulfillment questions should go to order support.